Zhuokun "Mordred" Ma
Translating complex emerging tech into scalable, high-value user experiences.
ChatGPT Plus Features Redesign
This project reimagines ChatGPT Plus as a more discoverable, intuitive, and high-value ecosystem that improves user satisfaction and supports long-term monetization.
This project reimagines ChatGPT Plus as a more discoverable, intuitive, and high-value ecosystem that improves user satisfaction and supports long-term monetization.
#Product Design
#Product Design
#AI Product
#AI Product
#User Research
#User Research
#Usability Testing
#Usability Testing
Communication Agentic AI Product (Password Protected)
An enterprise-wide Agentic AI system designed to improve internal communication through strategy guidance, content support, and future outcome tracking.
An enterprise-wide Agentic AI system designed to improve internal communication through strategy guidance, content support, and future outcome tracking.
#User Research
#User Research
#Service Design
#Service Design
#Product Management
#Product Management
#Enterprise AI
#Enterprise AI
Deloitte Quantum Computing Product
Architected a B2B client journey that bridges technical ambiguity with user adoption. Focused on establishing credibility through intuitive design logic and a scalable roadmap to ensure enterprise market-readiness.
#Product Design
#Product Strategy
#Cross-functional
#User Research
Google Nest Premium Design
Google Nest Premium Design
This project redesigns the Google Nest thermostat and mobile app experience to position the product for the premium market through refined interactions, elevated visuals, and more advanced mobile capabilities.
This project redesigns the Google Nest thermostat and mobile app experience to position the product for the premium market through refined interactions, elevated visuals, and more advanced mobile capabilities.
#UX/UI Design
#UX/UI Design
#Cross-platform UX
#Cross-platform UX
#Interaction Design
#Interaction Design
Work Experience
Product Designer
Aug 2025
To
Nov 2025
Built agentic AI prototypes and redesigned internal tools to improve usability, visual systems, and team adoption.
The Coco-Cola Company
Product Designer
Jun 2024
To
Jun 2025
Architected a B2B SaaS information platform, translating complex content strategies into high-engagement interfaces and scalable visual systems.
SCADAsk
Product Designer
May 2024
To
Jul 2024
Improved experience through accessibility audits and testing, increasing task success and reducing user errors.
The Donovan Venom
Visual Designer
Jun 2024
To
Jul 2024
Created a winning brand system adopted over agency competitors for long-term organizational use.
Hilton Head Island-Bluffton Chamber of Commerce
Product Designer
Jun 2024
To
Jul 2024
Led UX design and research for quantum computing service website. Created long-term experience and marketing strategy.
Deloitte
Web Design Intern
Jun 2023
To
Jul 2023
Designed interactive web assets and reusable templates for seasonal campaigns with improved click-through rates.
Maizhi Chuanyang Branding and Marketing
Researcher
Nove 2021
To
Jan 2022
Guided Sifang‑Victory Group in exploring differentiated product strategies to strengthen market presence in China.