Zhuokun "Mordred" Ma
Product designer with 2+ years of experience designing SaaS and enterprise systems for emerging technologies. I focus on translating complex platforms into scalable user experiences that drive growth, efficiency, and business value — ranging from Deloitte’s quantum computing products to Coca-Cola’s enterprise AI agent ecosystems.
Case Studies
ChatGPT Plus Features Redesign
Acceleread Academic Research Assistant App
This project reimagines ChatGPT Plus as a more discoverable, intuitive, and high-value ecosystem that improves user satisfaction and supports long-term monetization.
#Product Design
#AI Product
#User Research
#Usability Testing
#Product Strategy
Google Nest Premium Design
This project redesigns the Google Nest thermostat and mobile app experience to position the product for the premium market through refined interactions, elevated visuals, and more advanced mobile capabilities.
#UX/UI Design
#Cross-platform UX
#Interaction Design
Communication Agentic AI Internal Product (Password Protected)
Acceleread Academic Research Assistant App
An enterprise-wide Agentic AI system designed to improve internal communication through strategy guidance, content support, and future outcome tracking.
#User Research
#Service Design
#Product Management
#Enterprise AI
Work Experience
UX Design and Research Intern
Aug 2025
To
Present
Built agentic AI prototypes and redesigned internal tools to improve usability, visual systems, and team adoption.
The Coco-Cola Company
UX Designer, Researcher
Jun 2024
To
Jun 2025
Designed an informative website and conducted research on subjects included AI tools and EV perception to provide strategic insights.
SCADAsk
UX Designer
May 2024
To
Jul 2024
Improved experience through accessibility audits and testing, increasing task success and reducing user errors.
The Donovan Venom
Visual Designer
Jun 2024
To
Jul 2024
Created a winning brand system adopted over agency competitors for long-term organizational use.
Hilton Head Island-Bluffton Chamber of Commerce
Project Manager, UX designer & Researcher
Jun 2024
To
Jul 2024
Led UX design and research for quantum computing service website. Created long-term experience and marketing strategy.
Deloitte
Web Design Intern
Jun 2023
To
Jul 2023
Designed interactive web assets and reusable templates for seasonal campaigns with improved click-through rates.
Maizhi Chuanyang Branding and Marketing
Web Design Intern
Nove 2021
To
Jan 2022
Guided Sifang‑Victory Group in exploring differentiated product strategies to strengthen market presence in China.